Executive Office Manager
The Executive Office Manager (EOM) is a full time, exempt position with the Denver Rescue Mission (DRM), and must be willing to sign the Statement of Faith. It is the duty of the EOM to hold to the doctrine and Constitution/By-Laws of the Denver Rescue Mission.
The EOM reports to the President/CEO (CEO) of the Mission and is responsible for, but not limited to, handling all activities of the Executive Office (EO) that are pertinent to the success of the operation of that office and of the function of the Denver Rescue Mission.
- Administratively support President/CEO and CFO and, at times, Manager of Community Events & Procurement
- Manage CEO and CFO calendars
- Compose quality executive letters on behalf of the CEO and CFO
- Arrange travel arrangements and itineraries and conference registrations associated with external events for all Denver Rescue Mission staff
- General office duties, including opening and distribution of all mission mail; coordinating all meetings/gatherings of the EO and filing
- Assist to create and track CFS (Central Filing System)
- Maintain Executive Office SharePoint page
- Greet and facilitate all guests to the EO, including making visitor travel and housing arrangements,pick-up and delivery to the airport, and/or special meeting/appointment arrangements
- Maintain and reconcile all credit card receipts and statements CEO and CFO and maintain monthly financial reports for Executive Office
- Responsible for Executive Office as well as Board of Directors budget
- Manage copier purchases and maintain all service calls and maintenance agreements for all DRM copiers. Responsible for quarterly report with vendor
- Handle all large purchases for DRM departments, including televisions, VCR’s, microwaves, fax machines, etc.
- Coordinate and delegate tasks for all staff parties and various events including Employee of the Quarter Luncheon, New Hire Luncheon, wedding/baby showers, farewell parties, Time Management Seminars, Franklin Covey, CPR, ordering and sending
- Oversee all “All Staff” events
- Manage printing of all graduation certificates and programs. (June/December)
- Purchase and distribute all employee gift cards and polo shirts
- Cover front desk breaks and lunches for receptionist once a week. May also be asked to cover for other special occasions as well
- All other responsibilities as assigned by the CEO, including but not limited to ordering office supplies for EO, sending birthday cards, Sam’s Club Memberships, maintaining chronicle book, etc.
BOARD OF DIRECTORS RESPONSIBILITIES
- Handle all correspondence and communication with the DRM Board of Directors as directed by the CEO
- Compose Board packets prior to the Board meetings; responsible for compiling department highlights for board packets
- Make arrangements for the Board meeting dinners and cleanup after board meetings
- Poll the Board members to confirm attendance at meetings
- Take Board meeting minutes and transpose minutes for the record. (Please note board meeting will take place after work hours)
- Handle Board recognition as directed
- Work closely with executive board officers.
- Prior experience working in an administrative capacity
- Strong organizational and time management skills
- Ability to work independently and show initiative in accomplishing daily work
- Ability to manage multiple tasks in a busy environment with good discernment in prioritizing
- Good interpersonal skills with ability to represent EO with professionalism and respect
- Above average proficiency and knowledge in MS Windows applications, including Word, Excel,
NOTE: Local work-related travel will be required regularly.
Web Marketing Administrator
The Web Marketing Administrator (WMA) is a FT exempt position of the Denver Rescue Mission that must hold to the doctrine and Constitution/By-Laws of the Denver Rescue Mission. The WMA must be willing to sign the Denver Rescue Mission Statement of Faith.
The WMA reports to the Director of Communications and is responsible for managing the Denver Rescue Mission’s website and e-mail campaigns with the goal of raising 1.5 million dollars per year online. The WMA works closely with the Director of Communications and the Web Developer as the online fundraising partner on a variety of strategic web initiatives.
- Oversee all Denver Rescue Mission websites and e-mail marketing communications
- Responsible for web budget and strategy
- Manage and work collaboratively with Web Developer position
- Manage Digital Marketing campaigns and corresponding e-mail lists for existing donors, new donors, volunteers, and events
- Design or work with designer to create e-Newsletters and e-Appeals including the monthly Changing Lives e-Newsletter, monthly FSHI e-Newsletter, regular e-Appeals, video e-Appeals, Volunteer e-mails, and e-Invitations
- Deploy e-Newsletters, e-Appeals, and e-Invitations through Blackbaud NetCommunity
- A/B test dollar handles, subject lines, content, etc. of e-mails and supply documentation for the purpose of improving results
- Provide Analytical reporting on e-Marketing: E-mails opened, bounced, unsubscribed; click-throughs, donations and A/B test results
- Manage Search Engine Optimization and Search Engine Marketing efforts for www.DenverRescueMission.org
- Manage all Denver Rescue Mission donation pages
- Implement an integrated strategic plan for confirmation pages and “Thank You” e-mails that correspond with specific donation pages for e-Newsletters, e-Appeals, web campaigns, Enterprise Zone Giving, Facebook, and You-Tube.
- Provide Google Analytical reports and BBNC reports on all websites
- A/B test homepage content and supply documentation for the purpose of improving results
- Provide Business Intelligence reporting and make recommendations based on KPI’s and ROI
- Generate new ideas for online communication and fundraising
- Organize and documents systems and passwords
- Provide web design and work with outside designers
- Requires Bachelor’s Degree in Marketing or related field, and a minimum of 2 years experience in an equivalent field
- Proficient in Google Analytics, SEO, SEM. Blackbaud NetCommunity experience a huge plus.
- Excellent communication skills, with ability to interact effectively with team members and communicate well with all levels of the organization
- Collaborative team player, capable of setting priorities, and meeting deadlines
- Strategic and creative thinker
- Thrives in a culture of high-performance and measurable results
The LifeSkills, Education, and Career (LEC) Education Coordinator (EC) for The Crossing facility is a full-time, exempt position of the Denver Rescue Mission (DRM) and must hold to the doctrine and Constitution/By-Laws of the Denver Rescue Mission. The EC must be willing to sign the Denver Rescue Mission Statement of Faith.
The EC reports to the Director of Education on all department functions, and is responsible to facilitate the discovery process for each participant who needs academic support with basic reading, writing and math skills, as well as GED test preparation for The Crossing New Life Program.
LEC Educates People for Life by providing each program the opportunity to discover and develop their personal, academic, and vocational potential.
- Work with program participant to: develop an individualized course plan based on learning assessments and diagnostic tests; instruct group/self-paced classes—e.g. GED preparation, basic reading/math/writing skills, typing tutorial software, and basic Microsoft Office skills; make available various learning opportunities in LEC; coach continuing education students that attend outside learning programs.
- Work with program Chaplains to coordinate the following: assist participants to link their academic skills with career interests; submit reports and attendance sheets as needed; provide advisory support for each participant in regard to academic course of action.
- Work with LEC staff to facilitate the following: develop LEC curriculum to support participant needs and program requirements; maintain student records.
- Supervise and maintain LEC computer lab; place tickets to the IT department when necessary; log participants onto the internet daily for job searches and school.
- Coordinate, train, and supervise department interns and volunteers.
- Build collaborative relationships with community learning centers that are able to assist in providing resources for the participants as well as the DRM organization.
- Maintain annual budget as developed by Director of Education.
- Research and recommend curriculum, computer software and supplies.
- Network with other local and national educational programs and resources.
- Work in a teaming effort with DRM Information Systems (MIS) department.
- Supervise and/or assist in additional activities (e.g. field trips and graduation, etc.)
- Maintain an orderly “tour-ready” learning environment for students and volunteers.
- Order and/or purchase office supplies with approval from the Director of Education.
- Must possess a BA or comparable degree in Education or compatible discipline.
- Previous experience in adult education and program coordination preferred.
- Must possess a working knowledge of MS Office XP (Word, Excel and PowerPoint).
- Must possess strong one-on-one communicational skills.
- Prefer educational ministry to low-income populations.
- Must possess strong organizational and clerical skills.
- Must have reliable transportation.
- Must be able to lift up to twenty pounds of weight.
Cook, The Crossing
The Cook is a non-exempt, full time position of the Denver Rescue Mission who must hold to the doctrine and constitution/by-laws of the Denver Rescue Mission.
The Cook must be willing to sign the Denver Rescue Mission Statement of Faith.
The Cook reports to the Kitchen Manager and is responsible for all Crossing/DRML facility kitchen operations and activities. This includes the overall operation of the kitchen and specifically involves inventory management, kitchen staff management, meal service preparation, health code standards, cleanliness, staff and menu schedules and special events.
- Inventory Management: maintains stores of food for daily meal services; supervises receipt of food stores both purchased and donated; reports all donated breadstuffs in a monthly report for Gifts in Kind; maintains inventory system that tracks food stores; rotates and maintains order in storage areas; maintains records of food requisitions, deliveries, USDA donations.
- Planning/Preparation/Training: plans monthly meal menu optimizing food purchases and donations; plans and supervises the preparation of meals for special events and holidays; trains residential food service staff in appropriate food delivery practices, to include appropriate hygiene, inventory management, food preparation and menu development; supervises the Resident Assistant Cook (RAC); establishes weekly working hours and implements Cook’s job description; coordinates and supervises preparation of all meals (including weekend operations); adheres to USDA and Public Health food preparation standards.
- Food Safety: follows practices of personal hygiene, food handling practices, and proper cleaning and sanitizing methods as described in the “Food Sanitation Manual;” enforces all hygiene regulations; maintain kitchen security, which includes food storage areas and equipment operations; responsible for the operation of all kitchen equipment.
- Supervises catering operations and special “other-agency” food operations.
- Kitchen Management: oversees all volunteer services as it pertains to kitchen service; regularly reviews evening volunteer kitchen operations; implement relevant training on all kitchen procedures weekly; maintains a kitchen policy and procedure manual (done in conjunction with the Facility Director’s oversight).
- Staff Requirements: participates in weekly staff meetings, retreats and other staff -related activities; follows all accepted and normal staff practices regarding sicknesses, reports, job-related problems and supervision; responsible for working with volunteers, delegating their responsibilities effectively, and treating them with appropriate respect.
- AA degree in culinary arts preferred
- Previous cooking experience required
- Knowledge in food industry procedures and sanitation codes
- Ability to cook in large quantities
- Ability to manage and train rotating kitchen helpers
- A heart and desire to serve the needy in a Christian environment
The Counselor reports to the Director of Men’s New Life Program on all job functions and is responsible for upholding the policies as set forth by the Board of Directors. It is the duty of the employee to hold to the doctrine of the Constitution/By-laws of the Denver Rescue Mission.
The Counselor is a full time, exempt position of the Denver Rescue Mission and must sign the Denver Rescue Mission Statement of Faith.
- Provide a thorough and consistent counseling program for residents of all New Life, STAR Family Services, and Champa House programs
- Train, teach and equip a staff of around 10 graduate student intern counselors
- Schedule residents to appropriate intern counselors
- Complete periodic evaluation reports of all intern counselors affiliated universities .
- Keep in regular contact with internship professors at affiliated universities.
- Provide weekly clinical individual and group supervision to staff
- Conduct mental health evaluations
- Perform intakes on new participant candidates
- One-on-one counseling services for all program residents through staff intern counselors.
- Possess a basic understanding of addictive behaviors and related social issues.
- Facilitate relapse prevention materials and other related teaching.
- Act as a liaison between area mental health agencies and residents suffering from major mental illness.
- Recruit and interview graduate level counseling interns in coordination with the Denver Rescue Mission Internship/Volunteer Coordinator.
- Provide ongoing Licensed Professional Counselor (LPC) supervision and recruitment of graduate or post-graduate degree interns and counseling volunteers.
- Provide clinical supervision on a weekly basis for Part Time Champa House Counselor.
- Determine and maintain counseling program policies and procedures.
- Determine, develop and coordinate counseling curriculum and teaching.
- Maintain efficient communication with DRM Administration regarding status and annual reports.
- Participate in weekly staff meetings and resident staffing.
- Educate staff and interns on topics pertaining to mental health issues, i.e. crisis management, confidentiality, understanding mental illness, and psychotropic medications.
- Maintain department statistical information.
- Perform all duties in coordination with respective Program Directors.
- Possess at least an M.A. in counseling, ministry or comparable degree in a related field
- Licensed by the State of Colorado (LPC)
- Five years counseling experience required
- Group counseling experience required; family counseling experience preferred
- Experience working with addictions and relapse-prevention
- Must be a born-again believer in the Lord Jesus Christ as expressed by a personal testimony and Christian conduct. Must adhere to the agency Statement of Faith and posses a heart for ministry to all who need help.
NOTE: A limited amount of work related travel may be required
The FM is a full time, non-exempt position that reports to the Facility Maintenance Supervisor (FMS) of the Denver Rescue Mission. It is the duty of the Facility Maintenance (FM) to hold to the doctrine and Constitution/By-Laws of the Denver Rescue Mission. Facility Maintenance must be willing to sign and adhere to the Statement of Faith of the Denver Rescue Mission.
- Daily routine maintenance and upkeep of facilities.
- Carpentry, plumbing, locks, electrical and HVAC repairs and/or replacement for all facilities of the Denver Rescue Mission.
- Required to inform the FMS of possible safety or repair issues that cannot be resolved immediately.
- Required to advise the FMS of work plan and time schedule to resolve problems.
- Must be able to work with and supervise program men and volunteers as assigned.
- Delegate volunteer responsibilities effectively and treat them with appropriate respect.
- Must be available for emergency “on call” on a rotating basis which will require carrying a pager while “on call.”
- Grounds keeping responsibilities.
- Proper maintenance and upkeep of equipment, tools and supplies.
- Other duties related to maintenance as assigned by FMS.
- Must hold a current, valid Colorado Driver’s License and be willing to authorize a driver’s record background check.
- Working knowledge of electrical, plumbing, carpentry, HVAC repairs
- Must be dependable and willing to work a flexible schedule depending on circumstances, such as inclement weather.
- Strong Christian ethic with ability to work with people of diverse cultural, educational and religious backgrounds.